Nondiscriminatory / Civil Rights Compliance Policy
Informing Individuals of Language Assistance Services
Language Assistance
Medical Consulting Group, LLC complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.
Medical Consulting Group, LLC provides free aids and services to people with disabilities or with limited English proficiency to assist in communicating effectively with us. These services include:
- Qualified sign language interpreters
- Written information in other formats (large print, audio, accessible electronic formats, or other formats)
- Qualified interpreters
- Information written in other languages
These services are made available by contacting the Lori Post, Human Resources Consultant at (417) 889-2040.
If you believe that Medical Consulting Group, LLC has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance in person, by mail, by fax, or over the phone:
Medical Consulting Group, LLC
2808 S Ingram Mill Rd
Springfield, MO 65804
(417) 889-2040
Fax (417) 889-2041
If you need help filing a grievance, the Human Resources Consultant is available to help you. You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/smartscreen/main.jsf or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 2021
1-800-368-1019
(TDD 1-800-537-7697)
Complaint forms are available at http://www.hhs.gov/ocr/filing-with-ocr/index.html
Informing Individuals with Limited English Proficiency of Language Assistance Services
Amharic
ማስታወሻ: የሚናገሩት ቋንቋ ኣማርኛ ከሆነ የትርጉም እርዳታ ድርጅቶች፣ በነጻ ሊያግዝዎት ተዘጋጀተዋል፡ ወደ ሚከተለው ቁጥር ይደውሉ 1-417-889-2040
(መስማት ለተሳናቸው: 1-800-537-7697).
Arabic
ملحوظة: إذا كنت تتحدث اذكر اللغة، فإن خدمات المساعدة اللغوية تتوافر لك بالمجان. اتصل برقم 1-417-889-2040 (رقم هاتف الصم والبكم: 1-7697-537-800).
Chinese
注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電 1-417-889-2040(TTY:1-800-537-7697)。
English
ATTENTION: If you speak [insert language], language assistance services, free of charge, are available to you. Call 1-417-889-2040 (TTY: 1-800-537-7697).
Farsi
توجه: اگر به زبان فارسی گفتگو می کنید، تسهیلات زبانی بصورت رایگان برای شما فراهم می باشد. با 1-417-889-2040 (TTY: 1-800-537-7697) تماس بگیرید.
French
ATTENTION : Si vous parlez français, des services d'aide linguistique vous sont proposés gratuitement. Appelez le 1-417-889-2040 (ATS : 1-800-537-7697).
German
ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. Rufnummer: 1-417-889-2040 (TTY: 1-800-537-7697).
Korean
주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. 1-417-889-2040 (TTY: 1-800-537-7697) 번으로 전화해 주십시오.
Pennsylvania-Dutch
Wann du [Deitsch (Pennsylvania German / Dutch)] schwetzscht, kannscht du mitaus Koschte ebber gricke, ass dihr helft mit die englisch Schprooch. Ruf selli Nummer uff: Call 1-417-889-2040 (TTY: 1-800-537-7697).
Portuguese
ATENÇÃO: Se fala português, encontram-se disponíveis serviços linguísticos, grátis. Ligue para 1-417-889-2040 (TTY: 1-800-537-7697).
Russian
ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните 1-417-889-2040 (телетайп: 1-800-537-7697).
Serbo-Croatian
OBAVJEŠTENJE: Ako govorite srpsko-hrvatski, usluge jezičke pomoći dostupne su vam besplatno. Nazovite 1-417-889-2040 (TTY- Telefon za osobe sa oštećenim govorom ili sluhom: 1-800-537-7697).
Spanish
ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-417-889-2040 (TTY: 1-800-537-7697).
Tagalog
PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa 1-417-889-2040 (TTY: 1-800-537-7697).
Vietnamese
CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 1-417-889-2040 (TTY: 1-800-537-7697).