Nondiscriminatory / Civil Rights Compliance Policy

Informing Individuals of Language Assistance Services

Language Assistance

Medical Consulting Group, LLC complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.

Medical Consulting Group, LLC provides free aids and services to people with disabilities or with limited English proficiency to assist in communicating effectively with us. These services include:

  • Qualified sign language interpreters
  • Written information in other formats (large print, audio, accessible electronic formats, or other formats)
  • Qualified interpreters
  • Information written in other languages

These services are made available by contacting the Lori Post, Human Resources Consultant at (417) 889-2040.

If you believe that Medical Consulting Group, LLC has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance in person, by mail, by fax, or over the phone:

Medical Consulting Group, LLC
2808 S Ingram Mill Rd
Springfield, MO 65804
(417) 889-2040
Fax (417) 889-2041

If you need help filing a grievance, the Human Resources Consultant is available to help you. You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/smartscreen/main.jsf or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 2021
1-800-368-1019
(TDD 1-800-537-7697)

Complaint forms are available at http://www.hhs.gov/ocr/filing-with-ocr/index.html

Informing Individuals with Limited English Proficiency of Language Assistance Services

Amharic

ማስታወሻ:  የሚናገሩት ቋንቋ ኣማርኛ ከሆነ የትርጉም እርዳታ ድርጅቶች፣ በነጻ ሊያግዝዎት ተዘጋጀተዋል፡ ወደ ሚከተለው ቁጥር ይደውሉ 1-417-889-2040

(መስማት ለተሳናቸው: 1-800-537-7697).

Arabic

ملحوظة:  إذا كنت تتحدث اذكر اللغة، فإن خدمات المساعدة اللغوية تتوافر لك بالمجان.  اتصل برقم 1-417-889-2040 (رقم هاتف الصم والبكم: 1-7697-537-800).

Chinese

注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電 1-417-889-2040(TTY:1-800-537-7697)。

English

ATTENTION:  If you speak [insert language], language assistance services, free of charge, are available to you.  Call 1-417-889-2040 (TTY: 1-800-537-7697). 

Farsi

توجه: اگر به زبان فارسی گفتگو می کنید، تسهیلات زبانی بصورت رایگان برای شما فراهم می باشد. با 1-417-889-2040 (TTY: 1-800-537-7697) تماس بگیرید. 

French

ATTENTION :  Si vous parlez français, des services d'aide linguistique vous sont proposés gratuitement.  Appelez le 1-417-889-2040 (ATS : 1-800-537-7697). 

German

ACHTUNG:  Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung.  Rufnummer: 1-417-889-2040 (TTY: 1-800-537-7697). 

Korean

주의:  한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다.  1-417-889-2040 (TTY: 1-800-537-7697) 번으로 전화해 주십시오.

Pennsylvania-Dutch

Wann du [Deitsch (Pennsylvania German / Dutch)] schwetzscht, kannscht du mitaus Koschte ebber gricke, ass dihr helft mit die englisch Schprooch. Ruf selli Nummer uff: Call 1-417-889-2040 (TTY: 1-800-537-7697).

Portuguese

ATENÇÃO:  Se fala português, encontram-se disponíveis serviços linguísticos, grátis.  Ligue para 1-417-889-2040 (TTY: 1-800-537-7697).

Russian

ВНИМАНИЕ:  Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода.  Звоните 1-417-889-2040 (телетайп: 1-800-537-7697).

Serbo-Croatian

OBAVJEŠTENJE:  Ako govorite srpsko-hrvatski, usluge jezičke pomoći dostupne su vam besplatno.  Nazovite 1-417-889-2040 (TTY- Telefon za osobe sa oštećenim govorom ili sluhom: 1-800-537-7697).

Spanish

ATENCIÓN:  si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística.  Llame al 1-417-889-2040 (TTY: 1-800-537-7697).

Tagalog

PAUNAWA:  Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad.  Tumawag sa 1-417-889-2040 (TTY: 1-800-537-7697).

Vietnamese

CHÚ Ý:  Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn.  Gọi số 1-417-889-2040 (TTY: 1-800-537-7697).

 

Website Accessibility Statement

Medical Consulting Group, LLC is committed to facilitating the accessibility and usability of all its digital properties, including “https://medcgroup.com,” for all people with disabilities. Medical Consulting Group, LLC is in the process of implementing the relevant portions of the World Wide Web Consortium's Web Content Accessibility Guidelines (WCAG) at its latest level as its web accessibility standard. Our website will be tested on a periodic basis with assistive technology such as screen readers and screen magnifiers, and with users with disabilities who use these technologies. Please be aware that our efforts are ongoing. If at any time you have specific questions or concerns about the accessibility of any particular web page owned by Medical Consulting Group, LLC, please contact us at lpost@medcgroup.com. If you do encounter an accessibility issue, please be sure to specify the web page in your email, and we will make all reasonable efforts to make that page accessible for you.